Doodhwala – Dairy Ledger & Management App
Last Updated: August 2026
Doodhwala is a dairy ledger and management application provided by PSYBUG.IN. This Privacy Policy explains how we collect, use, protect, and manage information when you use the Doodhwala mobile application.
By using Doodhwala, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When you create or access an account, we may collect:
- Name
- Email address
- Authentication information
- User account identifier
Authentication is managed securely through Firebase Authentication.
Dairy & Farmer Information
You may enter information related to your dairy business, including:
- Farmer names
- Farmer codes
- Contact numbers
- Milk collection records
- Milk quantity/litres
- FAT, SNF and CLR values
- Morning/evening collection information
- Cow/buffalo or other animal type
- Milk rate charts
- Dairy-related notes and records
Financial & Ledger Information
The application may store information you enter or generate through your dairy ledger, including:
- Transactions
- Vouchers
- Advances
- Deductions
- Payments and payouts
- Farmer balances
- Ledger records
This information is used to provide the accounting and dairy-management functionality of the application.
Technical Information
To maintain application reliability and security, we may collect limited technical information such as:
- Device information
- Device identifiers
- Application version
- Crash diagnostics
- Error and performance information
2. How We Use Your Information
We use collected information to:
- Provide and operate the Doodhwala application.
- Authenticate users and maintain accounts.
- Store and manage dairy and farmer records.
- Calculate and maintain milk collection and ledger information.
- Provide reports, summaries and dairy-management features.
- Synchronize information across supported devices.
- Maintain application security.
- Diagnose crashes, bugs and technical issues.
- Improve the reliability and functionality of the application.
- Respond to support requests.
We do not use your dairy records for advertising purposes.
3. Data Storage & Security
Doodhwala uses cloud infrastructure, including Firebase services, to securely store and process application data.
We use appropriate technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure or destruction.
Cloud communications are protected using modern HTTPS/TLS encryption.
Where supported, information may also be temporarily stored locally on your device to enable offline functionality and synchronized when connectivity is restored.
4. Data Isolation
Doodhwala is designed to keep each user’s dairy information associated with their authenticated account.
Dairy records are associated with the authenticated user account, and access controls are used to prevent unauthorized users from accessing another user’s dairy records.
5. Data Sharing
We do **not sell, rent or trade your personal information, farmer records, dairy records or ledger information to advertisers or data brokers.
We may use trusted technology service providers, such as authentication, cloud storage and application infrastructure providers, where necessary to operate the application.
Such services process information only as necessary to provide their respective services and according to their applicable policies.
We may also disclose information where required by applicable law, legal process or a valid governmental request.
6. Google Sign-In
Doodhwala may allow you to sign in using your Google account.
When you choose Google Sign-In, Google may provide information such as your name, email address and account identifier to authenticate your account.
Google authentication is handled through Google’s authentication services and Firebase Authentication.
We do not receive or store your Google account password.
7. Data Retention
We retain your information for as long as necessary to provide the application’s services and maintain your account, unless a longer retention period is required by law.
You may request deletion of your account and associated information as described below.
8. Account & Data Deletion
You can request deletion of your Doodhwala account through the account/profile section of the application, where the account deletion functionality is available.
When an account deletion request is processed, the associated account information and application data will be permanently deleted, subject to information that may need to be retained where required by law or for legitimate security purposes.
If you are unable to access the account deletion functionality, you can contact us using the details provided below.
9. Children’s Privacy
Doodhwala is designed for dairy farmers, dairy businesses and other users managing dairy-related records.
The application is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Third-Party Services
Doodhwala may use third-party services necessary to provide and maintain application functionality, including:
- Firebase Authentication
- Firebase Cloud Firestore
- Firebase-related infrastructure and diagnostics
- Google Sign-In
These services may process information according to their own privacy policies and terms.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Access information associated with your account.
- Correct inaccurate account information.
- Request deletion of your account and associated data.
- Ask questions about how your information is processed.
You can contact us for privacy-related requests.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the application, our practices or applicable legal requirements.
When changes are made, we will update the “Last Updated” date displayed at the top of this page.
We recommend reviewing this page periodically for the latest information.
13. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
PSYBUG.IN
Email: support@psybug.in
Website: https://psybug.in
